Your pounds of coffee are shipped directly from us, right out of our coffee roaster, so you have the freshest coffee possible. If, for any reason, a customer is not satisfied with a product, they may return any unused portion to us within 10 days of the date purchased for a refund/replacement. Credit will be calculated at 100% of the purchase price(customer is responsible for shipping costs). Invoice order numbers are your proof of purchase, keep the invoice packaged with your shipment. All returns must be authorized in advance by the Store Manger. This policy applies only to products that have not been misused, intentionally damaged, discontinued.
Our site uses an order form for customers to request information, products, and services. We collect visitors' contact information (like their e-mail address), financial information (like their account or credit card numbers), and demographic information (like their zip code and state). Contact information from the order form is used to send orders and information about our company only. The customer's contact information is also used to get in touch with the visitor when necessary. Financial information that is collected is used to bill the user for products and services only. Your information is never sold to third parties, and is always secure using SSL encryption.
Our are orders shipped within 1 to 24 hours after they are received. We use UPS Ground- Continental, which takes 3 to 8 business days to deliver. Shipments to California, Illinois, Texas, Colorado, Massachusetts, and Washington: applicable sales tax will be added. International orders: Shipping charges will very, depending on the country. Overnight or 3-day delivery is suggested to better enjoy the freshness of our world famous coffee!
Unique identifiers are collected from Web site visitors to verify the user's identity and for use as account numbers in our record system Joniscoffee.com does not guarantee that the functions contained in the site will be uninterrupted or error-free, that this site or its server will be free of viruses or other harmful components, or that defects will be corrected even if Joni’scoffee.com is aware of them.
EXCEPT AS OTHERWISE EXPRESSLY STATED WITH RESPECT TO OUR PRODUCTS, ALL CONTENTS OF THE SITE ARE OFFERED ON AN "AS IS" BASIS WITHOUT ANY WARRANTY WHATSOEVER EITHER EXPRESSED OR IMPLIED. JONISCOFFEE.COM MAKES NO REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.